0800 668 1717 nsf@adept-telecom.co.uk

Lot 3 – CALLS AND LINES – the EASY, quick win


Hours to analyse your Telecom estate

%

Average savings to date

In 10 days (or less) you will be saving money


Standard Service Offer Service Description

Download our Standard Service Offer Description with customer conditions, implementation plans and Service Level Agreements

Standard Service Offer price card

Download our Standard Service Offer Price Card

Mandatory Service Offer Service Description

Download our Mandatory Service Offer Description with customer conditions, implementation plans and Service Level Agreements

Mandatory Service Offer price card

Download our Mandatory Service Offer Price Card

What do you do?

Just give us a copy of your bill, preferably in electronic format.

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What do AdEPT Telecom do?

Within 48 hours – AdEPT Telecom will then analyse your bills and give you a detailed report on your current Telecoms estate – it’s that EASY to understand what you have today.

How do I know what we'll save?

We need to understand the savings we can make and how they are broken down so that we can trust the numbers.

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Savings you can trust

In the same report you will see exactly how much you can save by moving to AdEPT Telecom plc. Every item in your estate will be priced using both your existing cost and the new framework cost. This is to the nth degree of detail as it covers every feature (eg voicemail and call forwarding) on every line; not just the price of the main line rental.

Every call is priced twice to show the difference between your current and new costs.

We will give you a summary proposal but if you want the full analysis for audit purposes then please expect a PDF with hundreds and hundreds of pages.

How do I place an order?

Once we have agreed the solution, how do I place an order?

You sign the Order Form

You sign the Order Form (Call Off Agreement) and return it AdEPT Telecom plc.

Our Order Form is a MASTER SERVICES AGREEMENT that refers to all of the relevant Framework Terms and Conditions. The contract has co-terminus end dates for all products so that you don’t have to remember lot’s of contract end dates – it’s EASY – there is just one date for everything.

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How do AdEPT migrate the services?

You will be allocated a Premier Service manager who will be your single point of contact for every aspect of your service, including the initial migration. We’ve made it EASY – you only ever have one person to contact (and a named deputy and a special, shortened escalation chain).

We will use WLR and CPS systems to migrate your services. These systems electronically re-programme your local BT Telephone exchange. There is no need to visit the site and the end users will not even know it has happened.